Privacy Policy

Your trust means everything to us.

Last updated: June 2025

1. Introduction

Sweet Tooth Popsicles (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

2. Information We Collect

  • Personal Info: Name, email, phone, address, and password.
  • Order Details: Products, flavors, quantities, and payment method.
  • Verification: OTPs sent for account validation.
  • Payment Info: Handled securely by our payment partner.
  • Technical Data: IP, browser, device, and usage patterns.

3. How We Use Your Information

  • To create and manage your account
  • To process and deliver your orders
  • To verify identity with OTPs
  • To send updates, order info, or offers
  • To improve your overall experience
  • To meet legal and regulatory requirements

4. Sharing Your Data

We do not sell your data. We only share with:

  • Trusted payment processors
  • Delivery partners for order fulfillment
  • Technical service providers
  • Legal authorities (only when required)

5. Data Security

We use strong encryption, secure passwords, and firewalls to safeguard your data. Your sensitive info is always protected.

6. Your Rights

  • Access or update your personal data
  • Request deletion or export of your data
  • Withdraw consent for marketing anytime

7. Cookies & Tracking

Our site uses cookies to enhance your experience and track usage anonymously for analytics.

8. Updates to This Policy

This policy may change as we improve our services. We'll always update this page with the new effective date.

9. Contact Us

If you have any questions or need help regarding your data:
Email: sweettoothpopsicles@gmail.com
Phone: +233 20 252 5310

👋 Hi! Need help? Chat with us on WhatsApp.
WhatsApp Chat

Frequently Asked Questions (FAQ)

Our store is open from 9 AM to 9 PM, Monday to Saturday. We are closed on Sundays.

Yes, we offer delivery services within Greater Kumasi. Delivery charges apply.

Yes! You can customize your ice cream by choosing from our wide variety of flavors and toppings.

Orders are typically processed and ready for pickup within 1 to 2 weeks, depending on the order size.

We accept refunds only if the product is damaged or incorrect. Please contact us within 12 hours of receiving your order.

Yes! We offer special pricing for bulk and corporate orders. Please contact us in advance to discuss custom packages.

We accept mobile money (Momo), and bank transfers.